Meet Ava, your AI receptionist.
Ava answers when your team can't, in your business's name, and hands callers to a real person when it matters. Set up for you by Uvoice, not a do-it-yourself add-on.
Asks how she can help
Every caller gets a friendly answer in your business's name, after hours, at lunch or when every line is busy.
Answers questions
Hours, directions, services and more, from your website and your own FAQs.
Takes messages
Ava takes a clear message and your team gets it right away, with a summary of the call.
Transfers to your team
When a caller needs a person, Ava passes them along with what they've already said.
Sends text messages
A link, a confirmation or the next step, texted to the caller from your business number.
Built around your business
We set Ava up with your hours, services and the way you like calls handled.
Prefer a classic phone menu? Your auto attendant is included.
- “Press 1 for sales, 2 for service” menus, set up for you
- Different greetings for business hours, after hours and holidays
- Ring groups and call queues so the right people answer
- Voicemail to email, with transcripts
Questions about AI receptionists
What is an AI receptionist?
An AI receptionist answers your phone in your business's name, talks with callers in plain language, answers common questions, takes messages and transfers callers to your team when they need a person.
What's the difference between an auto attendant and an AI receptionist?
An auto attendant is a phone menu (press 1 for sales, 2 for service). An AI receptionist like Ava has a conversation instead: callers just say what they need. Every UvoiceCloud system includes an auto attendant, and Ava can be added on top.
Can Ava transfer calls to a real person?
Yes. When a caller needs a person, Ava passes them to the right member of your team along with what they've already said.
Do I keep my phone numbers?
Yes. Ava answers on your existing business numbers. If you're new to Uvoice, we move your numbers over on the date you choose.
Who sets it up?
We do. Uvoice sets up Ava and your auto attendant with your hours, services and the way you like calls handled, and adjusts it as you go.
Hear what Ava would say for your business
Tell us about your business and we'll set up a demo with your own hours and services.